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Sales Success Specialist (Sales Training Specialist)


Boston, MA, US
  • Job Type: Full-Time
  • Function: Sales
  • Industry: Digital Health
  • Post Date: 04/29/2021
  • Website:
  • Company Address: 185 Dartmouth Street, Suite 502, Boston, MA, 02116


SOPHiA GENETICS combines deep expertise in life sciences and medical disciplines with mathematical capabilities in data computing. Our mission is to bring data analytics solutions to market, to support healthcare professionals by maximizing the power of Data-Driven Medicine. We achieve this mission through the global adoption of SOPHiA AI, which is built using techniques such as statistical inference, pattern recognition and machine learning. This enables SOPHiA to provide equal benefits to all users, unite experts in a gold standard health tech platform, and motivate expert knowledge sharing for a sustainable impact on future patients.

Job Description

Be part of our mission to disrupt healthcare and democratize data driven medicine! SOPHiA is looking for a Sales Training Specialist.

Would you like to be part of a dynamic and exciting team delivering high level performance that has a direct impact on the lives of cancer and rare disease patients worldwide? Join our growing team and use your exceptional technical and organizational skills to help us deliver on our mission of democratizing Data-Driven Medicine. Our products are used by over a thousand healthcare institutions globally and provide world leading capabilities for the analysis of genomic, clinical, and imaging data.

The Sales Training Specialist is responsible for the management of commercial training activities. They report directly to the Sales Success Manager.

Primary Responsibilities:

    Coordinate resources internally to deliver impactful on-boarding learning content to the different roles of the SOPHiA Sales Team: Sales & Business Development Mangers (Sales Representatives), Subject Matter Experts, Field Application Scientists, and Distributors
    Organize the circulation of learning between the different roles in the Sales Team during the on-boarding process for Subject Matter Experts, Sales & Business Development Managers & Distributors
    Implement Richardson’s Consultative Selling and Prosperous Account Strategies / Strategic Account Development Methodologies in all commercial trainings (on-boarding, product launches & continuous learning)
    Build and facilitate role plays / team activities as part for training purposes
    Planning and execution of Commercial on-boarding training in alignment with the company objectives and vision
    Ensure harmonized approach to commercial trainings in the company
    Monitor the feedbacks and completion as trainings get implemented
    Organize communication
    Consult with the training committee to define on-boarding learning objectives when needed
    Contribute to continuous improvement of commercial trainings


    Bachelor’s Degree
    Excellent verbal and written English communication.
    Mandatory Expertise (content, not facilitation) of the Richardson Sales Performance Consultative Selling and Prosperous Account Strategy / Strategic Account Development
    Experience planning and executing learning programs in corporate LMS
    Experience delivering training to an audience or in a one-to-one setting as a trainer in a corporate setting
    Experience in medical sales or familiarity with the healthcare industry
    Experience working directly with clients in a complex sales environment
    Mastery of other languages such as French, Spanish or Italian is a plus


    Career opportunities in a fast-growing company with worldwide reputation
    A flexible and friendly work environment with a collaborative atmosphere
    Fantastic office location in Boston's Back Bay
    An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
    A fast-growing company with plenty of opportunity for professional growth and development

Start Date: ASAP (or to be decided)

Location: Boston, MA (This is not a fully remote position)

Contract Type: Permanent, Full Time

Application process:

If you think you fit this position, please send a CV and a cover letter. Please note that incomplete applications will not be considered.

After an initial screening process, candidates will be invited for remote interviews. Selected candidates will then be invited for personal interviews.

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